We've been conducting Usability Tests for many years. We've helped brands such as the BBC, Skype, Argos, Philips, Nandos, Microsoft and many more to ensure that their digital experiences are free of issues and barriers to use.
We are well known for our usability expertise. You’ll be working with very experienced practitioners with many years of hands-on research and usability experience.
Eye tracking is just one of the biometric methods we utilise to gain objective, scientific insights.
Eye Tracking enables us to literally see through the participant's eyes:
We'll uncover the whys behind user behaviour and interaction.
As well as Usability Testing, we conduct a wide range of research. We delve deep to understand:
Our researchers conduct research across the whole product development lifecycle, using a wide range of research methods and technology to acquire insights.
Don't rely on assumptions. Get data-driven insights from real users. Even minimal testing can reveal the majority of usability issues—equipping you for both immediate improvements and long-term growth.
In essence, User Testing is not just a problem-solving tool; it's an avenue for continuous growth and refinement. Make the investment to ensure that your business doesn't just meet user expectations—it exceeds them, boosting both customer satisfaction and your bottom line.
After Usability Testing / Expert Review, we highly recommend that you work with our expert UX Design team. They'll use the research findings and their expertise in crafting User Experiences, to make design changes to your platform that will resolve any issues that were found during your usability test.
Our clients get much quicker and more effective results when they combine our research and design services.