world class user experinces (ux), through research and design

encouraging your customers to do more of the things you want them to do

about us
award-winning user experience agency.
we use psychology, human behaviour, neuroscience, ergonomics, expert researchers and world class designers to create groundbreaking user experiences that increase your sales as much as possible.
Vodafone user research, usability testing
Vodafone website user research / usability testing to understand how customers shop online
Buhler software touchscreen machine interface design
Food sorting machinery interface redesign to improve sales / learnability
Sony Ericsson mobile research and design
Sony Ericsson mobile research and design
iPad tablet application expert review
Speech therapy app to improve user experience
we work with companies, from SMEs to big brands :
British Cycling
Google
SWIFT
Vodafone
Buhler
Sony Ericsson
Fjord
Orange
“We were impressed by their focus on what actually works rather than just what looks nice on a mockup.”
if you’re not investing in UX your competitor will be
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Project Manager? Director? Marketer? Engineer?
Keep in touch with what we’re up to and how we can help you
user experience (ux) is the overall experience and satisfaction a user has when using a website, software, app or product.

usability testing is a research method used to evaluate and benchmark usability (efficiency, effectiveness, satisfaction) with real users. Often eye tracking equipment is used to track where users are looking.
- increase your sales (conversion)
- increase customers’ basket size
- more return customers
- increase your brand value
- gain a unique competitive edge
- decrease bounce rates
- save costs on rework
- spend less on marketing
- happier, satisfied customers
flexibility to meet tight deadlines
- we can be available 7 days a week incl evenings
highly qualified, specialist experienced team
- every member has at least 10 yrs in their field
high standard service from beginning to end
- you’ll receive a dedicated expert. no juniors.
we’ll choose the right method(s) for you
- we rent all our testing equipment which enables us to select the most effective method(s) for you.
UXPA - User Experience Professionals Association
User Experience Professionals Association
IXDA - Interaction Design Association
Interaction Design Association
Institute of Ergonomics and Human Factors
Institute of
Ergonomics & Human Factors